Purchasing orders must be booked with us in writing (fax, e-mail). We reserve the right to not accept e-mail orders in case of missing characteristics necessary to correctly identify the sender or to not process them when we recognise virus presence or uncertain origin annexed.
Minimum order amount:
Unless specifically agreed, for abroad countries the minimum amount of the order is 200 Euro. A 10 Euro extra fee will be applied to orders below 200 Euro delivered in Italy or San Marino. For deliveries abroad, the extra cost will be 30 Euro.
List prices does not includes VAT, custom taxes or other similar charges. Unless specifically agreed, prices are not binding and may change without prior notice.
Some products are supplied in packs. Total order quantity of these items must be multiple of the package content.
Orders variation could be accepted depending on status of manufacturing process. Changes or cancellation of special article orders will not be accepted.
The supply will include only what mentioned in the sales confirmation. We reserve the right to stop supply in case of changes in the customer’s financial standing.
The delivery is shown in the order confirmation, specifying the period during which the goods will be available at Pizzato Elettrica’s warehouse, but not the date of delivery to the customer. This period is always to be considered as indicative and can’t be taken into account as an evidence of non-compliance of the order.
Packaging is free. Over six boxes, pallets could be necessary for the transport.
Good’s transport is at customer’s risk, even when the delivery term is agreed at customer’s site. It is a customer’s obligation to check the number of boxes delivered by the forwarder, to verify packaging damages and to control the weight declared in documents. In case of any inconsistency, please always accept the goods subject to control, specifying the kind of damage. Any discrepancy or mistake should be reported by writing to firstname.lastname@example.org within 8 days from the good’s receipt.
The warranty has a validity of 12 months starting from the delivery date of the material. Warranty does not cover improper use of the material, negligence or wrong installation/assembling. The warranty does not cover parts subjected to wear or products used over the technological limits described in the general catalog, or items that have not received the right maintenance. Pizzato Elettrica engages itself to repair, replace parts or the complete product for those elements that present evident manufacturing defects, provided that they are still covered by warranty. Pizzato Elettrica is responsible only for the product’s value and refund request are not accepted for machine down-time, repair or expenses for damages direct or indirect as consequence of products performance. It is a manufacturer’s responsibility to evaluate the importance of chosen products and any malfunction consequences and adopt necessary technical measures to minimize consequences on machines and people safety (redundancy systems, self-controlled systems, etc). Warranty is subjected to the due payments respect.
Any sample provided free of charge or bearing the wording “SAMPLE”, is to be considered as purely demonstrative and not covered by any kind of guarantee
Products are subjected to technical improvements in any moment without prior notice.
Payments should be settled within the terms agreed in the sales confirmation. The type of payment is always at buyer’s risk, regardless of the means chosen. In case of delayed payment, Pizzato Elettrica reserves the right to stop the delivery of current orders and charge the interest according to the European Directive 2011/7/EU. Technical or commercial claims does not give the right to stop due payments.
Any return must be previously approved and authorized in writing. Pizzato Elettrica reserves the right not to accept the goods and sends it back with freight collect, through the same way of forwarding. Returns must be sent back within 3 months from the authorization date and no later. After this period, returns will not be accepted. Any return request implies a devaluation of the sale price and will be considered only in case of standard articles that were delivered no longer than 12 months before. The returned material and its packaging must be intact and not damaged.
The delivered products remain property of Pizzato Elettrica until full settlement of the invoices.
The Court of Vicenza shall have jurisdiction in any disputes.
General Sales Terms 18.04.2017.01